Return Assistance For TekBoost Hardware Orders
Need help with a return, RMA request, incorrect item, shipping damage, or order issue? Submit a return request and our admin team will review your order details and respond with next steps.
Before Requesting A Return
- Have your order number ready
- Include product serial number or service tag when available
- Describe the reason for return clearly
- Include photos for shipping damage or incorrect items
- Wait for return approval before shipping anything back
TekBoost Return Policy
Return eligibility depends on the product, purchase source, order date, condition, and reason for return. All returns must be reviewed and approved by TekBoost before merchandise is shipped back.
Return Window
TekBoost accepts eligible return requests within 30 days of purchase, subject to review and approval.
RMA Approval Required
Please do not ship products back without return approval. Our team will provide return instructions after reviewing your request.
Restocking Fee
Non-defective returns may be subject to a restocking fee up to 15%. Shipping charges are generally non-refundable.
Issue Review
For defective, damaged, or incorrect items, TekBoost will review the issue and determine the appropriate resolution.
Common Return Reasons
TekBoost reviews return and RMA requests based on the order details, product condition, issue type, and supporting information provided.
- Defective or non-working product
- Incorrect item received
- Shipping damage
- Order issue or fulfillment concern
- Warranty-related replacement review
- Approved buyer remorse or non-defective return
Important Return Reminder
Returned items must generally be received in the same condition originally shipped, including all included parts, accessories, trays, cables, bezels, rails, or other components when applicable.
What To Include With A Return Request
Complete information helps our team review your return or RMA request faster.
Technical Issue?
If the product may be fixable through troubleshooting, visit Technical Support first. Many hardware issues can be resolved without needing a return.
Return Review Process
- Submit the return request form below
- Our admin team reviews your order and return reason
- We may request photos, serial numbers, or additional details
- If approved, we provide return/RMA instructions
- Return handling may vary by product type, condition, and issue details
Request Return Or RMA Support
Use this form for return requests, RMA questions, incorrect items, and shipping damage. Technical troubleshooting tickets should be submitted through TekBoost Technical Support.
- Return requests reviewed by admin team
- RMA approval required before return shipment
- Order and serial number verification may be required
- Photos recommended for damage or incorrect items